Frequently Asked Questions

You must be at least 21 years old to rent with Regents.

Yes, we offer a no-deposit option. Simply let our team know your preference when booking.

Yes. If you choose the deposit option, your security deposit is refundable after 30 days from returning the vehicle. You can also ask about our no-deposit option.

Your rental includes basic insurance, routine maintenance and roadside assistance. Your quotation will show the applicable VAT and any optional services you choose.

Yes. Daily, weekly and monthly rentals come with an included mileage allowance. Our team will confirm it before booking. If you expect to drive more, let us know so we can help you choose a suitable package. Additional mileage is charged separately.

Yes, basic insurance is included. Optional Collision Damage Waiver (CDW) is also available for additional protection. Our team will explain the coverage, any applicable excess and exclusions before you book.

Yes. An additional driver can be added for an extra fee. They must meet the rental requirements and be registered on your agreement before driving.

Yes, we offer vehicle delivery and collection. Share your preferred location, date and time, and our team will confirm the arrangements.

We accept credit and debit cards, cash, bank transfers and payment links.

Yes. Please contact us at least two days before your rental ends. Our team will confirm availability, the rate and payment arrangements for your extension.

Contact our team if your plans change. We will explain the available options and any applicable charges or refund terms under your booking or rental agreement.

Please return the vehicle in the same condition as when you received it, with the same fuel level.

Contact the police first and obtain an accident report, then call Regents. Our team will support you and guide you through the next steps.

Yes, you can drive within the UAE. Travel to Oman requires a No Objection Certificate (NOC) from Regents. Contact us before your trip so we can confirm the necessary arrangements and documents.

Monthly rental offers a shorter commitment, with rates that may change seasonally when you renew. Leasing generally offers a lower monthly rate and locks in your agreed rental rate for the contract term.

Yes, subject to the early-termination terms and charges in your contract. Contact our team before making arrangements so we can guide you through the process.

Yes, we offer lease-to-own options. Our team can help you explore available vehicles and explain the payment plan and ownership-transfer terms.